About BetGo Casino
About BetGo
Launched in 2023, BetGo is a real-money online casino with a vast library of games offered within a user-friendly online account and banking environment. Originally we had a team of 13 people putting together product, technology, content, customer service and casino operations. Since launch, the technology team has grown to 21 people and continues to grow to ensure the platform and games perform as they should on as many devices as possible.
Building the BetGo Catalog
All our new titles are assessed against our criteria for potential inclusion in the BetGo catalog. Approximately 50-70 potential titles are reviewed each month, with approximately 10-15 new titles added to the catalog. We evaluate new games on factors including game mechanics, visual presentation, mobile compatibility and overall player usability.
A Platform Built for Mobile
We have been focusing on mobile from the start, which is why we provide BetGo mobile apps as dedicated downloads for Android and iOS. Our mobile apps enable access to the entire range of games as well as all of a player's key account features, including offers and banking services and management.
Customer Support
Our support team consists of 24 support specialists who handle all questions and problems regarding accounts, technical issues, payments and casino questions. We aim to reply within four hours for standard support queries; complex payment or verification cases can take longer.
Platform Highlights
- 193,000+ registered accounts
- 44,000+ monthly active accounts
- Launched in 2023
- 1,240+ games in the catalog
- 24 customer-support specialists
- 21-person technology team
- 10-15 new titles added most months
- Android, iOS and desktop compatibility
How We Continue to Develop
For the time being, we are focusing on further improving the parts of the BetGo experience most frequently used by players: discovery of new games, account management, mobile access, payments and support. As the platform develops, we will review further casino games and continue to develop the surrounding tools for real-money gaming.
Responsible Gaming
Responsible gaming information is available on the site to help players manage their betting activity, and our support team can assist with any related questions.